Terms and Condition and Return Policy

Terms and Conditions

• Payment Terms: Payment will be made at the time on delhivery.

• Delivery: the products will be delivered same day (specified pincode) or within 3-7 working days.

• Product Information: The buyer acknowledges that they have reviewed the product information, including ingredients, dosage, and side effects.

• Prescription Requirement: Certain medications require a valid prescription, which must be provided before sale.

• Age Restriction: Buyer must be 18+ years old to purchase.

• Quality Assurance: Products are guaranteed to be genuine and of high quality GMP certified product.

Return policy:

• Return Period: Returns accepted within 7 days from delivery.

• Conditions for Return: Products must be unused, sealed, and in original packaging.

• Defective Products: Defective products will be replaced or refunded.

• Refund Process: Refunds will be processed (within 5-10 working days) after receiving returned goods.

• Restocking Fee: A 12 percents restocking fee may apply.

• Shipping Costs: Buyer responsible for return shipping costs unless defective.
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• Manufacturer Warranty: Products covered by manufacturer’s warranty.

• Liability Limitation: Seller shall not be liable for damages exceeding purchase price.

Governing Law and Jurisdiction:

• Governing Law: India/Bihar laws

• Jurisdiction: Disputes resolved through civil,high court patna /arbitration.

Additional Clauses

• Force Majeure: Seller not liable for delays due to unforeseen circumstances.

• Cancellation: Seller reserves right to cancel orders.

Consumer Rights:

• Right to Information: Buyers have the right to know product information.

• Right to Return: Buyers have the right to return products within 7 working days. 

**Pharmestra Biotech ensure transparency and protection for both parties.